About us
Logistics operators who built the AI we wished we had
Smart Services Group started in auto transport — brokering loads, managing carriers, and living inside CRMs and load boards. We built this platform because pricing blind and dispatching manually doesn't scale.
Our story
Founded in 2015, we began as a services company helping brokers and shippers move vehicles across the country. We saw the same workflow everywhere: check Central Dispatch, call carriers, guess the price, negotiate, update spreadsheets, repeat.
As margins tightened and load volume grew, the manual process broke. We invested in data engineering, lane modeling, and AI workflows — first for our own operations, then for clients who asked how we priced so fast.
Today Smart Services Group is an AI platform company purpose-built for auto transport, with subscription plans that grow with your book of business.
87%
Avg. booking accuracy on priced lanes
4.2 hrs
Saved per dispatcher daily
23%
Margin improvement in pilot programs
24/7
Phone and status coverage
How we work
From pilot to full rollout
Lane calibration
We ingest your historical loads, margins, and carrier data to train pricing models on your actual business.
Pilot routes
Start with your highest-volume lanes. Compare AI quotes against your current process for 2–4 weeks.
Team rollout
Dispatchers, sales, and ops get role-based access. Human approval stays where you want it.
Continuous tuning
Models retrain on new market data. We review margin, book rate, and delay metrics monthly.
Ready to see it on your data?
Book a 30-minute walkthrough. We'll price a live lane and show which modules fit your operation.
Book a demo